Effective March 2023
This Privacy Notice describes how we collect, receive, use, store, share, transfer, and process your personal information (Personal Information). It also describes your choices regarding the use and your rights of access and correction of your Personal Information.
1. What information we collect about you
Our use of the subscription service
Information we collect from our partners
From time to time, we may receive Personal Information about you from third-party sources including partners with which we offer co-branded services or engage in joint marketing activities, and sources such as social media websites. We collect such information (name, surname, Linkedin profile name, email, phone number) based on our legitimate interest.
Photography and digital media
Novatore may record and/or photograph events for live streaming online or repurposing in digital e.g. on our websites, social media, and YouTube channel, or in paper format. We collect such information based on our legitimate interests.
We process users' billing data when you pay for the tickets in order to attend our events. This information is necessary to enter into the contract with us.
2. How we use the information we collect
We never sell Personal Information
We will never sell your Personal Information to any third party.
Use of Personal Information
improve your browsing experience by personalizing the Websites and improving the service;
send information or Novatore content to you that we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business;
promote the use of our services to you and share promotional and information content with you in accordance with your communication preferences;
provide other companies with statistical information about our users – but this information will not be used to identify any individual user and will only be shared on an aggregate and de-identified basis;
contact you about billing, account management, and other administrative matters;
investigate and help prevent security issues and abuse; and
meet legal requirements.
We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your Personal Information to a third party.
Customer Testimonials and Comments
We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.
Security of your Personal Information
We use various security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. All Personal Information is protected using appropriate physical, technical, and organizational measures. The legal basis for this type of processing is our legitimate interest.
Photography and digital media
Video records and photographs taken at the events can be used for live streaming online or repurposing in digital media e.g. on our websites, social media, and YouTube channel, or in paper format. This Personal Information will be processed for the purpose of promoting services, events, and resources. Novatore maintains copyright and any other intellectual property in photographs taken and/or digitised recordings belonging to Novatore.
Retention of Personal Information
Personal Information is stored until the specified purpose of processing is achieved. Once the purpose is achieved, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.
Your Personal Information is not transferred to countries beyond the European Economic Area.
If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
3. How we share information we collect
In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by Novatore on the Websites. In this event, you will be notified via email and/or a prominent notice on our websites, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
4. Cookies and similar technologies
5. Your rights
Right to access Personal Information
You can ask us to do the following:
confirm whether we are processing your Personal Information;
Right to have Personal Information rectified
You can ask us to correct inaccurate Personal Information.
Right to have Personal Information erased
You can ask us to delete your Personal Information, but only if:
the Personal Information is no longer needed for the purposes for which it was received or processed; or
you have withdrawn your consent (if data processing was based on consent); or
the Personal Information has been unlawfully processed; or
to comply with a legal obligation applicable to us.
We do not have to comply with your request to delete your Personal Information if the processing of your Personal Information is necessary to:
fulfil a legal obligation;
bring, exercise or defend legal claims.
Right to restrict processing
You can ask us to restrict (retain but not use) your Personal Information, but only if:
their accuracy is contested to allow us to verify the accuracy of the Personal Information; or
the processing is illegal, but you do not want to erase Personal Information; or
Personal Information are no longer needed for the purpose for which they were collected, but you still need them to bring, fulfil or defend legal claims; or
you have exercised your right to object and the determination of the primary grounds for data processing is ongoing.
We may continue to use your Personal Information following a restriction request if:
we have your consent; or
to bring, fulfil or defend legal claims; or
to protect the rights of other natural or legal persons.
Right to data portability
You can ask us to provide your Personal Information in a structured, commonly used, machine-readable format, or ask us to “transfer” it directly to another data controller of your choice, but only if:
processing is based on your consent or the fulfilment of a contract concluded with you; and
processing is carried out by automated means.
The right to portability includes only the data you provide.
Right to object processing
You can object to the processing of your Personal Information based on “legitimate interests” if you believe that your fundamental rights and freedoms are more important than our legitimate interests.
When you have objected, we have the opportunity to demonstrate that we have significant legitimate interests that override your rights and freedoms.
Exercising your rights is free of charge. However, if your request for access to information is unreasonable or excessive, we have the right to charge a reasonable amount according to the circumstances, based on administrative expenses. We will inform you of any costs before fulfilling your request.
Novatore reserves the right to ask you to prove your identity if you submit a request to exercise any of the rights described here.
Providing an answer
You have the right to submit a request to us about your Personal Information. We will reply within one month of receiving it. However, if the requests are particularly complicated or if you have submitted several requests, this period may be extended to three months. We will inform you if it takes more than one month for a response.
The right to address the supervisory authority
If you have concerns about the legality of your data processing, you have the right to contact the supervisory authority. In Latvia, the supervisory authority is the Data State Inspectorate (Datu valsts inspekcija), e-mail address: firstname.lastname@example.org, address: Elijas iela 17, Rīga, LV-1050, Latvia.
To unsubscribe from our communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located at the bottom of our e-mails, updating your communication preferences, or contacting us via email.
Legal address: Dzirnavu iela 73 - 2, Rīga, LV-1011, Latvia
Phone: +371 29470708